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    • Timbro Client

    SIMPLIFYING THE COMPLEX

    Timbro follows its path towards guaranteeing the fulfillment of its Ethical Commitments to customers, suppliers, partners and  collaborators excellent results, with honesty and transparency.

    Our new Culture and Ethics Channel is a big step in this journey. It will be accessible to all citizens who wants to know more about Compliance, Data Protection and Timbro’s Ethical Commitments.

    The Culture and Ethics Channel is part of the initiatives of the LGPD, Compliance Program, which was developed especially for our needs and designed to meet not only our Ethical Commitments but also the requirements of the Anti-Corruption Law and the General Data Protection Law (LGPD). It can also be used as a channel for complaints, which can even be anonymous.

    SIMPLIFYING THE COMPLEX

    TAKING BRAZIL TO THE WORLD

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    In respect of the duty of transparency and in order to maintain the total security of its operations, TIMBRO TRADING S/A communicates that an unsuccessful attempt at fraud was identified, where false e-mails were sent to Clients and Suppliers.

    To carry out the criminal acts, adulterated e-mail addresses were used, trying to mislead the senders and recipients.

    As a result of these events we advise all Customers, Suppliers, Partners and Employees of TIMBRO TRADING S/A to pay attention and always check the integrity of the email address of all communications made on behalf of the company.

    All emails sent by TIMBRO TRADING S/A ends with “@timbrotrading.com”.

    We alert all our customers, Suppliers and Collaborators to be aware and in light of any suspicious situation, especially those e-mails related with requests to change bank details, we suggest to contact TIMBRO TRADING S / A immediately, through the official communication channels below.

    E-mail: treasury@timbrotrading.com

    Telephone: +55 (11) 4302-4417

    TIMBRO TRADING S/A is commited to monitoring and adopting the immediates measures in the legal, systemic and communicational spheres, necessary to prevent and fight digital fraud and any information security incident.